Help centre / Billing and your account
Cancel your plan
To cancel, send us a WhatsApp message at +65 8971 9405. On a monthly plan, the 30 days' notice starts from that message.
What happens to your data
It stays. None of our products deletes your data when you cancel, so your chats, contacts and files remain until you ask us to delete them. See Your data and how to delete it.
Annual plans
Ending an annual plan early is covered in section 7.1 of our terms and conditions.
Still stuck? Message us in your WhatsApp group, Monday to Friday, 9am to 6pm. How support works
Last checked 4 November 2026.
