Help centre / Billing and your account
Your data and how to delete it
Each product keeps its database and files in Singapore. Some of the services that work on your data are in the US, and our security page lists each one and what it gets.
When you cancel
Your data stays until you ask us to delete it. None of our products deletes it by itself.
Ask us to delete it
- Email contact@digitalmarketingagency.sg from the email address on your account.
- Name the product.
- Say if it's your whole account, or one customer's chats and contact details.
We email you back once it's deleted.
Still stuck? Message us in your WhatsApp group, Monday to Friday, 9am to 6pm. How support works
Last checked 4 November 2026.