Help centre / WhatsApp Inbox and CRM
Put the inbox on your phone
There's no app store download. You add it from your phone's browser.
On an iPhone
- Open the app in Safari and sign in.
- Tap Share, then Add to Home Screen.
- Open the app from the new icon.
Push notifications only work on an iPhone once the app is on your home screen.
On Android
- Open the app in Chrome and sign in.
- Open More, then Account, then Notifications.
- Press Install on Install the app.
Still stuck? Message us in your WhatsApp group, Monday to Friday, 9am to 6pm. How support works
Last checked 4 November 2026.