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Website chatbot: setup steps

Get your website chatbot set up by our team

Our team sets it up. You send us four things, and website chats land on your own WhatsApp number.

From the demo call to your first month, in five steps

Step 1 of 5: The demo call

See what the chatbot would answer on your site

We'll look at what your website visitors ask and when nobody's free to answer, then test the chatbot on their questions. You'll see what it would answer and what it would hand to your team. If a plan fits, you choose monthly or annual. Book your demo call

Step 2 of 5: What we need from you

A short checklist of what we need from you

  • Your WhatsApp number. The chat button opens WhatsApp on it, with a line already typed.
  • Your website and FAQs. The AI answers visitors from them.
  • Who on your team should reply. Your plan has 3 inbox seats. Anything the AI can't answer goes to your team, with the visitor's details.
  • Whoever looks after your website. The chat button goes on your pages. It's plain HTML and CSS, with no script to load.

Step 3 of 5: Setup by our team

We set up the chatbot for you

Once we have everything in step 2, our team:

  • Makes your chat button, with your greeting.
  • Has the AI read your website and FAQs. It reads up to 8 pages at a time, and can re-read them daily or weekly.
  • Sets up your 3 inbox seats, so handed-over chats reach your team.
  • Gets the button onto your site with whoever looks after it.

Step 4 of 5: Go live

Your first website chat, on your WhatsApp

From your first day live:

  • A visitor taps the button, and WhatsApp opens on your number with "Hi, I'm on your website" already typed.
  • The AI answers in that chat, from your website and FAQs.
  • Anything it can't answer goes to your team in the same chat.
  • Every chat is filed as a lead, marked Website chat.
  • Customers who message your number any other way reach your team as they do now.

Once you're live, ask us anything in your WhatsApp group. See how support works

Step 5 of 5: First-month check-in

We check what visitors asked in your first month

At the end of your first month, we go through the website chats with you: what visitors asked, what the AI answered, and what it handed to your team. The questions it couldn't answer show us what to add to your FAQs.

What you pay, and how to stop

There's no setup fee. AI usage is billed at cost and listed on your invoice, and Meta's WhatsApp message fees are billed at cost too. Annual plans are paid up front, with no refund after 14 days. Monthly plans have a one-month minimum, then 30 days' notice.

To cancel, send us a WhatsApp message at +65 8971 9405. On a monthly plan, the 30 days' notice starts from that message.

See full pricing

Bring your visitors' questions to the demo call

We'll test the chatbot on them. If we can't help, we'll say so.

Already a customer? Get support

Book a demo call