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WhatsApp missed enquiry calculator

Work out what late WhatsApp replies cost you each month

Put in your enquiries a week, how many wait for a reply and what a sale is worth. See the sales at risk each month and how many months of them would cover a year of the agent, with the formula shown and no email needed.

How late replies quietly cost you sales

Late replies are rarely anyone’s fault. Think about when your chats wait.

After hours

Someone asks for a quote at 10pm. You see it at 8am, and by then they may have asked someone else.

At the weekend

Saturday’s enquiries sit until Monday. Then the team works through the pile while new ones keep arriving.

While you’re on a job

The phone buzzes in your pocket while your hands are full on site. It waits until lunch.

A rough count of how often that happens is all the calculator needs.

Your numbers, not an average

The grey numbers are examples. Replace them with yours.

What late replies put at risk each month

Fill in your four numbers to see what’s at risk.

Sales at risk each month
-
Late or missed chats a month
-
Sales at risk a year
-

How many months of those sales pay for a year of the agent

You get about - new WhatsApp enquiries a month, so - fits. It covers up to - new conversations a month and costs - a month on an annual plan, or - month to month, with no setup fee.

A year of - costs -, which is - of the sales at risk above.

More than 3,000 enquiries a month? We’ll quote you a plan on the demo call.

How is the number worked out?

Late or missed chats a month = enquiries a week x 4.3 x % answered late. Sales at risk = late chats x % that buy x average sale. Months to cover a year = plan price x 12 / sales at risk a month.

4.3 is the number of weeks in a month (52 weeks / 12). The calculator runs in your browser, so nothing you type is sent to us.

Who answers the enquiry that comes in at 10pm?

Today it waits until someone checks the phone in the morning. The agent picks it up straight away. Our promise: it replies to new enquiries within a minute, 24/7.

It answers from your price list and FAQs, then asks the questions you’d ask before you quote. Sellers and spam get one polite line and stay out of your inbox. When a chat needs a person, it hands over to your team with the full thread, and every lead is filed in your CRM. On Growth and Scale it also offers times from your calendar and books the visit, with a reminder that morning and 2 hours before.

We set it up on your answers and tune it from your real chats.

Questions owners ask before they trust the number

Is a late reply the same as a lost sale?
No. Some people wait for you, and some buy from whoever answered first. That’s why the calculator says “at risk”. Your own % that buy is the best guess you have of how many of those chats would have turned into a sale.
How accurate is this number?
As accurate as your own numbers. If you’re not sure how many chats wait, scroll back through last week’s WhatsApp and count the ones that got a reply the next morning or later.
What if the agent wouldn’t pay for itself at my numbers?
Then don’t buy it. Bring your numbers to the demo call, and if the agent won’t pay for itself, we’ll tell you. That’s usually a business with a handful of enquiries a week, which the agent isn’t built for.
Won’t customers know it’s a bot?
Some will, and that’s fine. What annoys people is a bot that won’t let them reach a person. Ours hands the chat to your team as soon as a real question comes up, and customers can ask for a person at any point.
Do you see the numbers I type?
No. Everything is worked out in your browser and nothing is saved or sent.
What else is on the bill?
Meta’s per-message WhatsApp fees, which we pass through at cost. There’s no setup fee and no GST on top. If you pick an annual plan, you pay for the year up front, and after 14 days it can’t be refunded.

If the agent won’t pay for itself at your numbers, we’ll say so

Book a 30-minute demo call. We’ll go through your numbers with you, look at how your enquiries come in today and show you the plan that fits, with its price.

Book a demo call